Return Policy

Last updated: December 8, 2026

This Return Policy describes how Al-Siraat (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from al-siraat.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Return Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Return Policy.

Please read this Return Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Return Policy. If you do not agree to this Return Policy, please do not use or access any of the Services.

Processing Time
Orders are processed within 1-3 business days. Orders placed on weekends or public holidays will be processed the next business day.

Shipping Methods
We offer reliable shipping services through well-known carriers. Delivery times vary based on location:

• Within Pakistan: 3-7 business days
• International Shipping: Currently unavailable

Shipping Charges
Shipping costs will be calculated at checkout based on your location and the weight of the package.

Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. You can track your order using the provided tracking number.